FAQ’s

APEX FAQ’S

  • What day do I get billed?
    • All members are billed every month on the 1st. Members who pay annually will be billed every year on the 1st day of the month they originally signed up.
  • What are the payment options for my membership?
    • Memberships can be purchased and paid for monthly or annually. If a membership is purchased annually, the member receives 2 free months of membership.
  • What is the difference between a standard and premium membership?
    • A standard membership is only available for single members. It is designed for those players who may not be able to come more than once a week to the facility. There is a $29 minimum monthly fee that gets the standard member access to our extensive catalog of programming and events and charges $7.50 a visit for open play or a reservation. Standard members may reserve a court up to 3 days in advance.
    • A premium membership is for anyone who plays more than once a week and is serious about improving their game. These members receive a 20% discount off items in our pro shop, leagues, and clinics. They also receive a 10% discount off private lessons and tournaments hosted at the facility. Premium members can reserve courts up to 7 days in advance.
  • What types of discounts do you offer?
    • We offer Hero, age based, and corporate discounts.
      • Hero Discounts
      • First Responders
      • Teachers
      • Military
      • Age Based Discounts
        • Students – <22 years of age
        • Senior – 55 and older
      • Corporate Discounts
        • Please have a company rep reach out for special pricing
  • What discounts do I receive with my membership?
    • Premium Members
      • 20% off Pro Shop
      • 20% off clinics
      • 20% off leagues
      • 10% off private lessons
      • 10% off outside tournaments hosted by Apex
      • 50% off Apex tournaments
      • 100% ball machine rental
    • Open Play Pass
      • 30% off weekly programming
      • $5/hour court reservation
  • Will you ever have indoor courts?
    • Yes! Part of our philosophy at Apex is wanting to provide the very best in terms of facility and experience to our members. Our Phase 2 plans include 14 indoor courts that will be accessible to members on the same membership.
  • What is Boro Pickleball?
    • Boro Pickleball is 4 indoor courts located on the same property as Apex Pickleball.
  • Can I pause my membership?
    • You can. We allow all our monthly members to freeze or put their membership on hold for up to 60 days free of charge once a calendar year. We understand that the Tennessee weather gets cold in the winter, so we want our members to feel like we are putting their interests first. We offer both this complimentary hold as well as the two free months with an annual membership as ways to show our members that we are looking out for them.
  • What is the cancellation policy?
    • All memberships may be canceled with a 30-day written notice. If cancelling an annual membership, the prorated amount for the remainder of the year will be refunded to the member at the end of that 30-day period.
  • How do I get 2 free months with an annual membership?
    • Simple! If you pay for a year in advance, then we are only charging you for 10 months of what the monthly payment is. We know that the weather in TN can be unpredictable and cold so we want to take care of our members and give them these free months as a sign that we know you may not be able to use the courts due to weather.
  • Do you offer lifetime memberships?
    • We do!! For a one-time payment you will receive a lifetime membership to Apex Pickleball and ALL future facilities. In addition, you receive even greater discounts off products and programming, and we allow you to make reservations up to 30 days in advance. If you are interested, please contact us and we’d be happy to discuss the pricing with you!